FAQ & Resources

New users asked us a lot of questions regarding solar lighting so based on their queries we have sorted a list of some frequently asked questions. Also you’re provided with some additional resources so keep reading to educate yourself.

What Details Do You Need To Recommend The Most Suitable Type Of Solar Lights?

1. Number of hours a solar light can work on a daily basis.
2. Installation height and size of the area.
3. Purpose to install the solar light
4. Location / address of the project where solar led lights are supposed to be installed.
5. It is always a good idea to provide us with the pictures (if possible the videos) of the location where you want to install the led solar lights outdoor. Send as many photos as possible as it will help us recommend the best solar powered outdoor lights. WhatsApp your videos and pictures at 012 – 405 8791

What is the Difference Between Lumens and Wattage?

Wattage measures the power consumed by the led solar light. It’s NOT about BRIGHTNESS!

Lumen is the measuring unit of the brightness of a lighting device. Lumens tell you how bright the solar light indoor or outdoor that you’re buying. Higher the number of lumens, brighter will be the solar light. Dimmer will be the light in case lumens are fewer in number. Hence lumens refer to the light output.

Do Solar Lights Work In Cloudy Weather Conditions?

Think of the days when the sky is covered with clouds throughout the whole day. Even in such weather conditions, SLM solar lights do their job without causing any issues. Whatever is the amount of sunlight available during the day time, solar panels can store energy in the rechargeable battery. And the good news is that SLM solar powered outdoor lights are designed to work for a few days with no sun at all.

How Do Solar Lights Turn On And Turn Off Without Any Human Intervention?

Solar cell, also called a photovoltaic cell, absorbs the sunlight to charge the battery. In the absence of sunlight when charging is stopped, the controller recognizes it as a night time and turns on the led solar lights while supplying the power from the batteries. As long as the batteries are being charged, the controller keeps the LED lights turned off.

How Does a PIR Motion Sensor Work?

SLM offers some specific solar powered lights known as ‘solar motion sensor lights’. These lights are featured with a PIR motion sensor to detect the movement of objects around. Even at night time, these types of solar lights will stay turned on at lower (30%) brightness. As soon as the PIR motion sensor detects an approaching object, it increases the brightness to 100% and returns it to 30% again after a couple of minutes.

Do SLM Solar Lights need to be installed by an electrician?

Since there is no involvement of conventional electric current (AC240V) and the solar lights are low voltage, therefore there is no need to hire an electrician to install the led solar lights.

What Is The Regular Maintenance Schedule For Outdoor Solar Lights?

If you have decided to install SLM solar gate lights, outdoor solar garden lights or any other type of solar lights then you will feel blessed to know that these lights don’t need any maintenance. However, if you can keep the solar panels clean and save them from dust, certainly they will work for a longer period of time.

Do I need To Charge The Solar Light Battery Before Installation?

When you receive the brand new solar lights, batteries will have some charge. To be charged 100%, depending on weather conditions, the batteries will take more or less two weeks while the solar light will keep performing their routine function.

What Is The Concept Of Battery Charge Cycle?

When a rechargeable battery is completely charged and discharged, the completion of this entire cycle is called charge cycle. SLM solar powered lights are supplied with a lithium battery which has around 1000 to 3000 cycles. Charge cycle of the battery may include the complete charge to discharge as well as partial drain of stored power.

Can Existing Street Lights Be Converted To Solar Lights?

Sure. The pole of the conventional light may be reused to place the solar light whereas the lights are supposed to be replaced with SLM solar LED lights to function properly.

Why Do Competitors’ Solar Lights Have Such High Capacity Batteries?

100% FAKE SPECIFICATION. This is because the specifications mentioned by our various competitors are fake. Imagine being able to pack such a high capacity battery into a small solar light. If you need to pack a large capacity battery, the solar lights should have enough space.

What Is The Lifespan Of A Solar Light?

Each individual component of a solar lighting system has a different service life.

Lifespan of electronics and batteries is around 5 years, solar panels should last for 10 years and solar led chips can work smoothly for 50 thousand hours.

The above mentioned lifespan is just an estimate which is calculated based on our experience, past sales and total number of SLM solar powered products in use. But you have nothing to worry about as our solar lights come with a 1 year limited warranty.

How Long Do Solar Lights Stay On At Night?

SLM solar lights are designed to work from dusk to dawn. You need to ensure that the solar panel must be facing south and should be mounted above the light to have maximum exposure of sunlight. By doing this, batteries of the solar light will always have enough power to supply and keep the lights on at night.

Can You Leave The Solar Lights In The Rain?

Solar lights are used to illuminate outdoor areas and are designed for all weather conditions. All the components of the solar light are enclosed in durable abs plastic and aluminium materials that are weather and dust resistant. It has an IP rating to withstand natural weather conditions such as rain and wind.

Can I Turn Off The Solar Light?

There may be some solar light systems which are provided with an optional switch to turn on and off the light when it is necessary. However, most solar lights don’t have this option because these systems are made to perform better if they are allowed to function automatically. Also automatic functionality helps the battery to last longer.

How Can I Save Money by Using Solar Light?

If you intend to install solar lights, it means you will be consuming 100% solar energy so you don’t have to pay the bills that you pay normally for using conventional electricity.

Can Solar Powered Lights Be Dangerous?

If we talk about electric current, solar lights are very safe in comparison to electric lights. Electrical lights work on AC power (High Voltage) whereas direct current is used for solar lights which is very low.
However, it is always advised not to get substandard solar lights because they are powered by low quality lithium batteries that can burst into flames.

Can A Solar Light Be Used Indoor?

Yes, you can use the solar light indoor. Our SLM solar ceiling light is designed for indoor use. For that you should leave the solar panel outdoors and place the solar ceiling indoor. However, a long cable is required to connect the two.

Avoid Warranty Scams When You Buy Solar Lights

RM80 solar lights are being sold by the scammers with a warranty of 3 to 5 years. They make you believe that you are getting the best deal. The seller doesn’t even have a company. How do you get your warranty claim in case of product failure.
What’s going to happen if you have become the victim of such a scam while buying a solar light? You realize that you were scammed after a couple of months when your solar lights stop working. However, when you contact these sellers, you’re told by them that there is no warranty that you can claim.
These types of scams aren’t new. For sure, these scammers make a lot of money by betraying the buyers so you have to beware of such crooks.

How To Distinguish Between Good Solar Light And Bad Solar Light?

Nowadays everyone is shopping online and since the majority of people don’t have enough knowledge of the solar lights, they are more likely to fall into the hands of scammers by purchasing low quality products. They are impressed by the attractive photos and low solar light price but end up buying poor quality products. On top of that, these poor quality solar lights may even have some dead led lamps installed in them, which is very difficult to figure out by a layman. Though the power mentioned on the label is the same as of the original solar light, the brightness (lumen) is very low which keeps on decreasing while temperature keeps on increasing.
Buying a cheap solar light can save you some money upfront and you can light up your place as well but you’re never sure how durable it is. These cheap solar lighting products use badly designed protection circuits and come with very fragile led lamp beads. Hence these types of lights can catch fire very quickly.
You buy solar lights because they are green, cost effective, brighter, safer and durable than conventional lights. What is the use of such poor quality solar lights if you can’t enjoy all these benefits? So it will be even better to use conventional lighting instead of wasting money on low quality solar lights.

How To Distinguish Between Good Solar Light And Bad Solar Light?

Nowadays everyone is shopping online and since the majority of people don’t have enough knowledge of the solar lights, they are more likely to fall into the hands of scammers by purchasing low quality products. They are impressed by the attractive photos and low solar light price but end up buying poor quality products. On top of that, these poor quality solar lights may even have some dead led lamps installed in them, which is very difficult to figure out by a layman. Though the power mentioned on the label is the same as of the original solar light, the brightness (lumen) is very low which keeps on decreasing while temperature keeps on increasing.
Buying a cheap solar light can save you some money upfront and you can light up your place as well but you’re never sure how durable it is. These cheap solar lighting products use badly designed protection circuits and come with very fragile led lamp beads. Hence these types of lights can catch fire very quickly.
You buy solar lights because they are green, cost effective, brighter, safer and durable than conventional lights. What is the use of such poor quality solar lights if you can’t enjoy all these benefits? So it will be even better to use conventional lighting instead of wasting money on low quality solar lights.

Why Can’t Our Competitor’s Solar Lights Last Long And Stay Bright?

A. Your solar light vendors may be compromising on quality while saving some money.

B. Maybe the solar power products you have bought are made by some unauthentic manufacturer.

C. There are chances that the components (led chip, battery, controller, etc.), installed in the solar light you have bought, are not brand new.

D. Online sellers tend to sell quality products in order to get positive reviews, but when they get enough reviews, they start saving money while compromising on quality.

E. Online retailers sell many low quality solar products because the market demands it.

F. Remember that the price of the solar light varies based on the brightness a solar light can produce. Brightness is measured in lumens. The higher the lumens, the brighter the light and the higher the price.

Why Don’t We Work With Every Customer?

At Solar Light Malaysia (SLM), we believe that trust is something that we have to earn and since we leave no stone unturned to exceed the expectations of our customers, we expect them to respect our honesty. There are reasons why we only work with the right customers and not everyone who wants our services. As extroverts, we like people who are just like we are. There have been some instances when we had to refuse to work with some people because of their inappropriate attitudes. They are the type of people who are very hard to please. They don’t respect the relationships and don’t know how to treat the vendors professionally. When we work with our customers, we want this relationship to be equally beneficial for Solar Light Malaysia as well as for our customers.

Do You Have In-House Tech Teams?

SLM has its own dedicated in-house installation team and electronic repair team for all your solar light projects.
We believe in quality. Not only for products, but also for services.That’s why an in-house installation team makes a big difference.
Note: Many solar light companies are run by white-collars who outsource all installations to contractors because they don’t have the necessary skills.

Our New Solar Lights Are In Stores.

Order now 012 – 405 8791